Refund Policy for Mederi Academy Courses

We’re glad you’ve chosen Mederi Academy for your online learning needs. Our goal is to provide you with high-quality courses that help you reach your educational objectives. Please take a few moments to review our refund policy below.

Refund Eligibility:

  • You can get a full refund within 14 days of your purchase date.
  • To qualify for a full refund, you must not have accessed more than 20% of the course content.
  • If you’ve accessed up to 50% of the course content, you may qualify for a partial refund.

Timeframe for Refunds:

  • Please submit your refund request within 14 days of your purchase date.

Access or Usage Limits:

  • You can get a full refund if you haven’t accessed more than 20% of the course content.
  • If you’ve accessed up to 50% of the course content, you may qualify for a partial refund.

Refund Process:

  • To request a refund, please contact our customer support team at [email protected] with your invoice number and reason for the refund.
  • We’ll process your refund within 7 business days of approval.

    Non-Refundable Fees:
  • Administrative fees of $25 are non-refundable.

Exceptional Circumstances:

  • We understand that exceptional circumstances may arise. If you have any questions or concerns, please contact our support team to discuss individual cases.

Contact Information:

If you have any questions or need further assistance, please contact our customer support team. We’re here to help!